FAQ

Your security is our priority. Pearl Capwick uses bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We comply with strict financial regulations in LK and undergo regular audits. Your funds are protected against unauthorized access, so you can trade with confidence.

Not at all! Pearl Capwick is designed with beginners in mind:

• Step-by-step guides and round-the-clock support
• Practice with virtual funds — no real money at risk
• Automated tools to handle the hard work for you
• Start small with a minimal deposit and develop your trading skills as you gain experience!

Withdrawals to bank cards typically take 1–3 business days in most regions, while crypto withdrawals to external wallets are usually completed within 30 minutes. Actual processing times may vary depending on your bank and verification status.

We earn revenue through premium features and partnerships with exchanges based on trading volume, not by charging you directly. There are no hidden fees – you'll always see the exact transaction amount before you confirm any trade.

Yes! Pearl Capwick operates in most countries worldwide (98+ and counting). Select your country during registration to check availability and view localized payment options. We comply with all local regulations to ensure your trading remains safe and legal.

We make crypto investing straightforward for beginners. Pearl Capwick offers:

1. AI-powered recommendations – Get personalised coin suggestions based on your risk level
2. Ready-made portfolios – Pre-selected bundles (e.g. "Starter Pack", "DeFi Bundle")
3. Live market signals – real-time buy and sell alerts for leading cryptocurrencies

Plus, our interactive tutorial guides you through investing step by step!

24/7 support is available through live chat and email at {email}. We typically respond to urgent inquiries within 15 minutes.

Yes, cryptocurrency is legal in most jurisdictions, and Pearl Capwick operates in full compliance with local regulations. Here's what you should know:

1. Licensed Service
   • Registered with [FinCEN, FCA, CySEC]
   • Regular audits conducted by independent firms
2. Country-Specific Rules
   • Automatic geo-compliance: Our platform adapts to your country's regulatory requirements
   • KYC verification is required where legally mandated
3. Your Funds Are Protected
   • You can fund your account easily with:
   • 95% of assets held in cold storage (offline)

Check our Compliance page to see your country's status, or contact our support team for more details.

You can fund your account easily with:

1. Traditional Payments
   • Visa/Mastercard (2.9% fee)
   • Bank transfers (SEPA, SWIFT – 0% fee)
   • PayPal (instant processing)
2. Crypto Deposits
   • Direct crypto transfers (BTC, ETH, USDT) – zero fees
   • QR code scanning for mobile wallets

Deposits arrive in under 10 minutes. View all options in your account dashboard.